Customer Service Request

Dear Customer,

To determine the cause of a service interruption, please note whether:

·                 It’s your day or week and/or your recycling was put out by the curb no later than 6 a.m.

·                 Your entire street’s recycling has been affected

·                 A container no larger than 32 gallon has been used

·                 Any unapproved items are mixed in with your recycling

·                 Your recycling was placed in plastic bags, which are not permitted

If you still have a concern, comment or question regarding your recycling pick-up, please send an email to mciarecycling@mciauth.com, making sure to leave a name, address and telephone number in the body of the message so that a representative may contact you at their earliest availability.”